1. Introduction

Welcome to Kootenay Woodstoves. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website 

2. Information We Collect
We may collect the following types of personal information:

  • Name, email address, phone number, and address (when you fill out forms).
  • Browser and device information (via cookies and analytics tools).
  • Communications and inquiries sent to us.

3. How We Use Your Information
We use your personal data for the following purposes:

  • To respond to inquiries and provide customer support.
  • To process orders and deliver products or services.
  • To improve our website, services, and marketing efforts.
  • To comply with legal and regulatory requirements.

4. Data Sharing & Third Parties
We do not sell or rent your personal information. However, we may share your data with:

  • Service providers assisting in website maintenance, marketing, or customer support.
  • Legal authorities if required by law.

5. Cookies & Tracking Technologies
Our website may use cookies to enhance your experience. You can manage or disable cookies in your browser settings.

6. Data Security
We implement security measures to protect your data, but no online transmission is 100% secure. Please ensure you use strong passwords and protect your personal devices.

7. Your Rights & Choices
You have the right to:

  • Request access to the personal information we hold about you.
  • Correct or update inaccurate data.
  • Opt-out of marketing communications at any time.
  • Request deletion of your personal data (subject to legal obligations).

8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:

KOOTENAY WOODSTOVES & ALTERNATIVE HEATING LTD
16 – 104 Silica Street Nelson BC
Phone: 250-352-2001
Email: [email protected]