service request

Please fill out the form the best you can and we’ll get back to you. Thanks!

Tell us about yourself

First Name
Last Name
Email Address
Company Name
Phone Number

How can we help?

Addidional Information

*Important

Please complete the section below applicable to your service request. This will enable us to direct you to the right person and service as soon as possible.

Please provide as much information as possible. The product you are interested in, new construction, renovation or replacement appliance etc. We offer onsite Estimates where our technician can advise you on the best product for your space.

Did Kootenay Woodstoves install or service in the past

Please take a picture of the rating plate on the appliance and a picture of the appliance (upload below)

Did Kootenay Woodstoves install or service in the past

Additionally, please upload photographs of the chimney, roof, and your appliance (below)

Did Kootenay Woodstoves install or service in the past
Please select from list below of potential problems
Did Kootenay Woodstoves install or service in the past

Please provide details on how we can help

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Location

We are on the corner of Government Rd and Railway St, beside Pacific Northwest and across from Nelson Ford

16 – 104 Silica Street
Nelson, BC,
V1L 4M1

Opening Hours

Monday -Friday 9am-5pm

Saturday: Closed

Sunday: Closed

Phone: 250-352-2001
Toll Free: 1-877-399-4415